← Back to Home
Last updated: January 2025 · Version 1.0
This Privacy Policy explains how Scalex Ltd — a UK mobile lead generation and advisory service — collects, uses and protects your personal data in full compliance with UK GDPR and the Data Protection Act 2018.
1. Who We Are
Scalex Ltd ("we","us","our") is an independent mobile lead generation and advisory service in the UK. We are the data controller for personal information collected through this website. Contact: privacy@scalexltd.com · +44 (0) 1234 567 890
2. What Data We Collect
- Contact Information: Name, telephone number and email if you contact us.
- Call Data: Call logs and recordings for training and quality assurance.
- Usage Data: IP address, browser type and pages visited via cookies and analytics.
3. How We Use Your Data
- To generate qualified inbound calls and mobile lead enquiries
- To provide advisory services and respond to enquiries
- To improve our lead generation performance via Google Analytics
- To run and optimise Google Ads lead generation campaigns
- To comply with our legal obligations
4. Legal Basis (UK GDPR)
- Legitimate interests: Operating our lead generation and advisory service
- Consent: For cookies and optional marketing
- Legal obligation: Where required by law
5. Third Parties
Google Analytics and Google Ads. We do not sell your data. See Google's Privacy Policy.
6. Your Rights Under UK GDPR
- Right to access your personal data
- Right to rectification of inaccurate data
- Right to erasure ("right to be forgotten")
- Right to restrict processing
- Right to data portability
- Right to object to processing
Contact: privacy@scalexltd.com. We respond within 30 days.
7. Data Security
SSL/TLS encryption and appropriate technical measures protect your data.
8. Retention
Call recordings: 12 months. Analytics data: 26 months.
9. Complaints
ICO: ico.org.uk · 0303 123 1113